Privacy Policy

1. Information We Collect

When you use GetPrime, we collect information you provide directly, such as your name, email address, company name, and payment information. We also collect usage data including content generation history, feature usage patterns, and technical data such as IP address and browser type.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Train and improve our AI models to better serve your brand voice
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use SSL/TLS for data in transit and AES-256 encryption for data at rest. Your content and brand profiles are isolated per account and never shared with other users or used to train models for other customers.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share data with trusted service providers who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can export your data or request account deletion by contacting us at support@getprime.ai.

6. Cookies

We use essential cookies to enable core functionality such as authentication and session management. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@getprime.ai.